What Information We Gather and Why
When you open an account, we collect your name, email address, date of birth, and the state you're in — because access depends on where local law permits it. When you make a deposit through PayPal, Venmo, or Play+, our payment processor receives your transaction details;
-
1
we store only the confirmation reference, not your full wallet credentials. We also log device type, browser session data, and IP address to detect unusual login activity and keep your account secure. If you contact our support team, the content of that conversation is retained so
-
2
we can follow up accurately. We use this data for three purposes: to verify your identity as required by applicable law, to process your deposits and withdrawals, and to reach you about account-level changes like security alerts. We do not sell your personal information to third-party
-
3
marketers. Cookies on reelzonevip track your session state and remember your payment preference — you can manage cookie settings through your browser at any time. Data tied to an inactive account is retained for the period required under applicable state and federal recordkeeping rules, after which
-
4
it is deleted from active systems.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.